Tidio provides AI-powered customer service solutions, including chatbots and live chat. Features include automated responses, multilingual support, and integration with various platforms to improve customer engagement and support efficiency.

Features:

• AI Chatbots: Lyro AI chatbot handles up to 70% of inquiries in multiple languages.

• Live Chat: Real-time communication with website visitors to provide immediate support.

• Automation Flows: Engage visitors, recover abandoned carts, and recommend products with pre-built automation.

• Multilingual Support: Communicate in seven different languages.

• Unified Dashboard: Manage messages from all channels in one place.

• Analytics: Track agent performance and customer interactions with actionable insights.

• Proactive Engagement: Automated responses and follow-ups to enhance customer experience.

• Integration: Seamlessly integrates with CRM and other tools.

• Customizable Templates: Predefined responses and flows for various scenarios.

• Mobile-Friendly: Accessible and manageable from mobile devices.